Returns & Exchanges

We want you to feel confident and comfortable in your Curvy Kate lingerie, which is why we offer a 90-day return window for all unworn items with tags still attached. If your new fit isn't quite right, our simple return process makes it easy to find your perfect match or receive a full refund.

1

Start Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Place the unworn garments with all original labels and hygiene strips intact into their original packaging or a secure mailing bag.

3

Label and Post

Generate your prepaid shipping label or QR code from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.

4

Refund Processing

Once our warehouse receives and inspects your return, we will process your refund or exchange within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing